Terms and Conditions for Deliverr
Last Updated: [Insert Date]
Welcome to Deliverr (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your access and use of our mobile application, website, and services (together referred to as the “Platform”).
By accessing or using Deliverr, you agree to comply with and be bound by these Terms. If you do not agree, do not use our Platform.
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1. Eligibility
You must be at least 18 years old to use our services. By using Deliverr, you represent and warrant that you meet this requirement.
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2. User Accounts
You must register and create an account to order or deliver.
You are responsible for keeping your login credentials confidential.
You agree to provide accurate, current, and complete information.
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3. Services
Deliverr is a platform that connects users with local restaurants, grocery stores, and delivery agents. We act as a facilitator and are not responsible for the quality or safety of the food or goods delivered.
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4. Orders and Payments
Orders are subject to acceptance by the merchant and availability.
Prices may vary due to taxes, delivery charges, and location.
Payments must be made through approved methods in the app.
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5. Cancellation and Refunds
Users can cancel orders within a limited time as specified on the Platform.
Refunds are issued based on order status, payment method, and case-by-case reviews.
Deliverr reserves the right to refuse refunds in cases of abuse or policy violations.
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6. Delivery
Estimated delivery times are approximate and may vary due to traffic or weather.
If the delivery cannot be completed due to incorrect address or unavailability, charges may still apply.
Users must ensure prompt availability to receive orders.
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7. User Responsibilities
You agree:
Not to misuse the app for illegal purposes.
Not to impersonate others or submit false information.
To respect delivery partners and vendors.
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8. Vendor & Delivery Partner Terms
Vendors must ensure compliance with food safety and packaging standards.
Delivery partners must maintain timely service and follow traffic regulations.
Any violation may result in account suspension or legal action.
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9. Intellectual Property
All content, logos, and design on Deliverr are our property. You may not copy, distribute, or reuse any content without written permission.
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10. Limitation of Liability
Deliverr is not liable for:
Delays or service disruptions beyond our control.
Food quality, allergens, or packaging issues.
Indirect or incidental damages from using the Platform.
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11. Privacy
Our Privacy Policy governs how we collect and use your data. By using Deliverr, you consent to our data practices.
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12. Modifications to Terms
We may update these Terms at any time. Continued use of the Platform after changes means you accept the revised Terms.
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13. Governing Law
These Terms are governed by the laws of [Your Country/State]. All disputes shall be subject to the exclusive jurisdiction of courts in [Your City].
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14. Contact Us
For any questions or concerns regarding these Terms, contact us at: Email: support@deliverr.app
Phone: [Your Support Number]
Address: [Your Office Address]
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Would you like a PDF copy, or would you like it tailored to Indian law specifically (like including FSSAI, GST, etc.)?
